support@carmats-uk.com
8am - 4:30pm Monday - Friday
The following charges will apply if your order amounts to less than £50:
We aim to manufacture all of our orders within 3-5 working days of receiving your payment. Once your order has been made, it will be delivered within 24 hours of being shipped. At peak times, e.g. at Christmas, we ask that you please allow extra days for delivery.
Once an item is ready for dispatch, we will send you a tracking number by email, which you can track during the following day by using the courier’s website. Please note that orders being delivered to non-mainland UK addresses could take longer.
All of the packages we send will need to be signed for. They could also be left with a neighbour if you are not at home.
If nobody is home to receive the parcel, the driver will leave a card. This card will advise you that your order is being held for collection. Enter your tracking details into the couriers tracking website to see where your parcel is being held.
As always, if you do have any concerns about your delivery, please do get in touch with us and our customer service team will be happy to help.
Alternatively, you can collect from our premises at the below address:
We aim to manufacture all orders within 3-5 working days after receiving payment. At peak times e.g. Christmas, please allow extra days for manufacturing.
Car Mats UK
Unit 4 Premier Court,
Kings Mill Way,
Mansfield,
Nottinghamshire,
NG18 5ER
Opening times: Monday to Friday, 8am until 4:30pm.
You will receive an email or phone call when your order is ready for collection.
